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Secure-Mail Message Read Receipt

Read receipt allows the sender to know if a secure communication was opened by the recipient. Follow these steps to verify if a sent message was read:

  1. Login to your Secure-Mail account and select your ‘Sent’ location

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  2. Select the message you wish to know was red by the recipient(s)

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  3. If the message is unread an orange box is next to the recipient(s) name or email address.

    sentR3.png
  4. If the message has been read by the recipient(s) for the selected message the orange box would turn green with a check mark.

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